5 of 5 Contract Customer Insight Jobs in the North of England

fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital. Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention. Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow. Build … that work across markets. Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision. Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform. Embrace AI: Use AI tools to accelerate discovery, research ...

Customer Support Specialist – Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. You'll join a collaborative team … where your ideas and customer insights can influence both products and processes. The role You'll help customers get the most from the company's software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, you'll identify recurring issues and work across ...

accounts and identifying key decision-makers Engaging prospects through outbound and inbound channels Building relationships with senior stakeholders Booking high-quality product demonstrations Understanding customer challenges and communicating the value of the platform Managing activity and opportunities through CRM Feeding customer insight back into the sales ...

complex processes, improving operational efficiency, and making better use of data to support decision-making. With a strong reputation in its market, an established customer base, and ambitious growth plans, the business is continuing to invest in their product team. The Role: You'll take ownership of specific product … full product lifecycle from initial discovery and requirements gathering through to delivery, launch, and continuous improvement. The role requires someone who can understand complex customer challenges, translate them into clear technical requirements, and work collaboratively with engineering teams to deliver practical, user-focused solutions. You'll also play ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...