1 of 1 DemandTrendContract Data Integration Jobs in the North of England

will be at the heart of product development. You'll assist the Product Owner and the broader team in understanding and orchestrating customer journeys, with a focus on technology integration and cross-functional collaboration. Your main goal? To ensure our customers' needs are always prioritised. Key Responsibilities: Customer Experience Optimisation: Understand and enhance the end-to-end customer experience … Engineering, and third-party teams to ensure that our journey design meets the intended user experience. Continuous Improvement: Drive ongoing enhancements to the customer journey by leveraging insights and data analysis. Key Skills Required: Customer Centricity: Champion customer outcomes and anticipate needs to deliver targeted, outcome-focused solutions. Problem Solving: Lead teams to implement effective solutions, planning from inception … banking industry Knowledge of instalment features e.g. Klarna Experience with regulatory change initiatives and governance Familiarity with Agile methodologies, particularly Jira and Confluence Skills in process diagram creation and data integration for journey mapping Why Join Us? Be part of a forward-thinking organisation that values creativity and innovation. Collaborate with talented professionals dedicated to transforming the customer More ❯