2 of 2 Contract IT Support Analyst Jobs in the North of England

Are you a highly skilled and customer-focused IT professional ready for a dynamic contract opportunity? We are seeking an LTS Senior Support Analyst to join a high-performing Local Technology Support (LTS) team. This critical role acts as the primary point-of-delivery for 1st and 2nd line IT support, ensuring the continuous … smooth operation of key entities within the organization. Key Role Details Job Title: LTS Senior Support Analyst - IT Customer Service Representative Location: Newcastle, Cobalt Business Park ( Fully Onsite ) Contract Duration: 1 Year Core Responsibilities The successful candidate will be responsible for end-to-end user support and device management: 1st and 2nd Line Support: Provide … focused, efficient, and professional first and second line technical support to end-users. Multi-Platform Troubleshooting: Possess strong technical acumen to support and troubleshoot issues across PC (Windows) and Mac operating systems and hardware. Audio-Visual (AV) Assistance: Manage and support user needs related to audio-visual equipment . IT Asset Management: Take responsibility for managing More ❯

Senior IT Support Analyst Contract: 3 months Location: North Manchester We are currently recruiting for a Senior Support Analyst to work on an initial 3-month contract for one of our most prestigious clients based just north of Manchester. This role would suit a well-rounded generalist with experience supporting users and resolving a variety … occasional incidents such as connectivity or network problems. Sites are typically small, with a simple setup (Router and a couple of Switches). Key Responsibilities Provide day-to-day IT support across user devices including laptops, mobile phones, tablets, and printers. Troubleshoot and resolve network issues at small remote sites (Routers, Switches, connectivity). Administer and manage user … accounts and permissions (Active Directory, Office 365, Azure AD). Configure and maintain access controls on SharePoint and file Servers. Manage mobile devices via Jamf or Intune. Support web filtering and cloud-based telephony systems to ensure smooth operation. Escalate more complex issues when required, ensuring minimal disruption to users. Requirements Proven experience in IT support (1st More ❯