9 of 9 Contract ITSM Jobs in the North of England

Directory, SCCM, Intune, etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users Strong communication and documentation skills Microsoft 365 Fundamentals certification More ❯

requests through defined processes; ensuring standards, quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected to work in a flexible service desk operating More ❯

track record in Change Management within ITIL environments Hands-on experience with incident, event, problem, config, release management Strong knowledge of IT infrastructure , applications, and service operations Familiarity with ITSM and DevOps tools (e.g. ServiceNow, Jira, Azure DevOps) Excellent stakeholder engagement and governance capabilities Engagement Terms Daily Rate: £625/day (via Umbrella company - all taxes and NI deducted at More ❯

management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯

management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯

Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of More ❯

Network Control Technician- NOC Administrator 6 month contract- likely to extend Pay: £210 per day Location: Liverpool- Hybrid working- 1-2 days onsite per week Full time- 5 days per week- Weekend working included Shift: Friday to Tuesday (to ensure More ❯

per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real impact in a fast-paced environment. Key Responsibilities Collaborate with the OSD Squad Lead and Lead … Analysts to support all aspects of the OSD squad and ITSM Chapter. Foster a team ethic by actively participating in discussions about team rota and helpdesk operational hours. Resolve incoming work efficiently, aiming for first-time resolutions while maintaining high-quality triage and analysis. Drive quality in all responses and communications, ensuring professionalism and adherence to timelines. Monitor and manage … events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and More ❯

per day Are you a proactive and technically skilled analyst with a passion for service excellence? We're recruiting for a Helpdesk Analyst to join a high-performing ITSM team within a major telecoms organisation. This role offers the opportunity to make a real impact in a fast-paced environment. Key Responsibilities Collaborate with the OSD Squad Lead and Lead … Analysts to support all aspects of the OSD squad and ITSM Chapter. Foster a team ethic by actively participating in discussions about team rota and helpdesk operational hours. Resolve incoming work efficiently, aiming for first-time resolutions while maintaining high-quality triage and analysis. Drive quality in all responses and communications, ensuring professionalism and adherence to timelines. Monitor and manage … events, alerts, and alarms to support ITSM performance, ensuring resolutions are within SLA. Build and nurture strong relationships both internally and externally to enhance service delivery for our customers. Complete and document Root Cause Analyses (RCAs) and Post Incident Reviews (PIRs), recommending improvements where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and More ❯