13 of 13 Contract ITSM Jobs in the North of England

environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. Able to balance desk-based support with proactive floor walking to provide at-desk assistance. Focused on delivering More ❯

support, providing a friendly and professional service. Troubleshoot and resolve common IT issues, escalating more complex cases to senior team members. Accurately log incidents and service requests in the ITSM system, ensuring users are kept updated. Support routine IT tasks such as user account setup, system access requests, and profile management. Provide technical assistance for Office 365 applications (Outlook, Excel More ❯

Group Policy, SCCM, and remote support tools. Experience with Lenovo hardware and mobile device deployment. Working knowledge of Apple macOS and iOS (desirable). Experience with ServiceNow and similar ITSM platforms (desirable). Understanding of cloud storage and antivirus solutions in enterprise settings. Commitment to asset management and inventory accuracy. What's in it for you? - Our clients love to More ❯

Great News! We are looking for: Degree qualified or equivalent experience in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of More ❯

technologies, ensuring correct disposal according to Asset Disposal Policy Act as an escalation point for 2nd Line support issues Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Broad technical understanding of More ❯

management. Exposure to sourcing, procurement, or commercial construction is advantageous. Basic working knowledge of DAX, Power Query (M), and Excel (advanced functions). Experience with ServiceNow or similar IT service management platforms. Understanding of operational process mapping, cost modelling, and reporting development. Ability to manage stakeholders at all levels and communicate complex information clearly and confidently. A proactive, solutions-focused More ❯

analytics Ensure effective stakeholder engagement throughout the project lifecycle Required Skills and Experience: Technical Expertise: Extensive knowledge and experience with the Microsoft 365 product suite and integrating other applications. ITSM tool experience preferred Professional Experience: Familiarity with GDS (Government Digital Service) frameworks Proven ability to elicit and define requirements Experience in business improvement processes Strong stakeholder engagement skills Demonstrated delivery More ❯

as the primary contact for integration planning, issue resolution, and system readiness across assigned User Organisations. About You: Strong background in the design, configuration, testing, and deployment of IT Service Management systems (e.g., ServiceNow, BMC Remedy, or similar). Solid understanding of large-scale public safety or critical communications programmes, ideally including previous work on secure networks. Experience working with More ❯

strong peer-to-peer relationships within Digital Data and Technology and with Suppliers, ensuring effective communication and escalation of performance issues are documented. Essential: . Foundation Certificate in IT Service Management (ITIL). . Excellent data analysis and problem solving skills. . Ability to take ownership and solve problems independently. . Capable of absorbing data from various sources and making … technical issues for non-technical audiences. . Organised, proactive and deadline-driven. . Effective team player with the ability to influence senior managers. Desirable: . Practitioner Certificate in IT Service Management: Problem Management . Proficient in Time Management techniques . Knowledge of Service Management disciplines within the IT arena . Experience in operational excellence or Lean Six Sigma methodologies Please More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Service Designer Location: Manchester Duration: 31/10/2025 Pay Rate More ❯

Technical Skills: Over 2 years of experience in similar roles within the ServiceNow ecosystem Possess ServiceNow Certifications in-line with experience - System Administrator, Application Developer, Certified Implementation Specialist in ITSM and other areas. Good experience in ServiceNow implementation, including in depth knowledge of ServiceNow's functionality, database structure, developer APIs, development tools and techniques. A strong background drawn from one … Computer Science or related disciplines. Experience in tech stacks for Web development & software engineering with an ability to cross-train to new technologies and languages. Demonstrable experience in ITIL, ITSM or similar with in-depth knowledge of Service Management tools. Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards More ❯

ServiceNow Developer (SPM/HR/ITSM) Duration: 6 months Location: Hybrid 2-3 days a week onsite in South Manchester (flexible) IR35: Pending - TBC* *CTC clearance is required for this role, so you must have been a UK resident for at least the past three years* Our Key Client is initiating transformation projects that will introduce new activity to … against. Must be able to work independently. Key Skills & Experience (Top Requirements) Several years' experience with ServiceNow. Strong SPM Module knowledge and experience. Consulting background preferred. Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable … with well-defined user stories and standard sprint ceremonies. Tech/Systems/Tools SPM Module (priority) HR Module ITSM More ❯

ServiceNow Developer (SPM/HR/ITSM) Duration: 6 months Location: Hybrid 2-3 days a week onsite in South Manchester (flexible) IR35: Pending - TBC* *CTC clearance is required for this role, so you must have been a UK resident for at least the past three years* Our Key Client is initiating transformation projects that will introduce new activity to … against. Must be able to work independently. Key Skills & Experience (Top Requirements) Several years' experience with ServiceNow. Strong SPM Module knowledge and experience. Consulting background preferred. Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable … with well-defined user stories and standard sprint ceremonies. Tech/Systems/Tools SPM Module (priority) HR Module ITSM More ❯