2 of 2 Contract Inclusive Design Jobs in the North of England

join a major public sector transformation programme. This is an exciting opportunity to play a key role in shaping digital services that are accessible, inclusive, and truly centred around user needs. Working within a multidisciplinary agile environment, you will lead and deliver user research across different stages … across different service lifecycle phases and advising teams on best practice. Synthesising and communicating user insights in a clear, impactful way to influence service design, policy development, and strategic decision-making. Establishing and embedding a strong user-centred design culture within agile delivery teams. Working closely with multidisciplinary ...

will play a critical role in shaping digital public services by ensuring they are grounded in genuine user needs. You will lead the design, planning, and execution of research programmes across complex services, working within Government Digital Service (GDS) standards and ways of working. You will operate across multiple … phases of delivery - Discovery, Alpha, Beta, and Live -providing actionable insights that influence service design, policy decisions, and delivery priorities. You will collaborate closely with designers, product managers, business analysts, and technical teams to ensure user-centred design is Embedded within agile workflows. Key Responsibilities: * Plan and design ...