2 of 2 Contract Journey Map Jobs in the North of England

Job Title: Customer Journey Manager Location: Leeds Duration: 6 Months (Possibilty of extension) About the Role: An exciting opportunity has arisen to join our Change Delivery Team as a Customer Journey Manager within our Modern Workplace Platform!Modern Workplace is an enabling platform that provides the latest Tools & Technology to our colleagues. We pride ourselves on … understanding the individual needs of our colleagues and use this knowledge to offer first class User Experience and IT support. Our Customer Journey Managers (CJMs) play a crucial role in Understanding, Orchestrating and Optimising Journeys while ensuring the needs of the Customer remain at the forefront of our decision making.CJMs are responsible for continuous improvement of journeys and … for orchestrating cross functional boundaries to ensure journey effectiveness. Our CJMs work collaboratively with Product, Design and Engineering teams to ensure the intended user experience, journey or processes are accurately represented. Responsibilities: As a Lead Customer Journey Manager, you will be responsible for;* Independently understanding Customer Journeys end to end.* Leading the creation of More ❯

Analyst - FTC (£45,000) Location: Hybrid - 2 Days in Runcorn, 3 Days Remote Contract: Fixed-Term Contract (with potential to extend) Join a business on a digital growth journey We're partnering with a leading wholesale and manufacturing business that's undergoing a significant digital transformation. As the digital function matures and expands, they are now looking for … work with both technical and non-technical stakeholders. Proactive, solution-oriented and comfortable working with legacy systems. Confident working in a fast-paced, agile environment. Experience with customer journey mapping and digital performance tracking. Why Join? Be part of a growing digital team within an established business. Work across a diverse digital product portfolio (10+ products). Play More ❯