1 of 1 Contract Matrix Management Jobs in the North of England

Job Title: Service Management Lead Location: Manchester 3 days onsite per week Job Type: 2 month contract Rate: £750 to £850 dependant on experience via umbrella company Job Overview: My client is seeking a dynamic and experienced Service Management Lead to drive service excellence within a product-led … environment. This role requires a strategic thinker with strong leadership and matrix management capabilities who can collaborate across teams to deliver outstanding service outcomes. The ideal candidate will have a proven track record in service management, ensuring seamless operations, continuous improvement, and stakeholder alignment. Key Responsibilities: Lead … stability plan Drive risk mitigation/closure activity of known risk issues (currently ~200 critical risk issues unmanaged) Provide Operational Oversight on BAU Service Management issues (including Incident & Change Management oversight) Provide additional support for HO Service Management across all activity Required Skills & Experience: Proven experience in More ❯