Service Desk Analyst
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150/day
maintain relationships with key stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge … Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired but not essential ...