User Researcher
North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Anson Mccade
shaping services that meet real user needs, delivering evidence-based insights in line with GDS (Government Digital Service) standards . What You'll Do Lead, plan, and deliver user research across the full digital service lifecycle. Collaborate with multi-disciplinary teams to ensure services are user-centred and accessible. Apply a range of qualitative and quantitative research methods to generate actionable insights. Produce artefacts including personas, journey maps, and research reports. Advocate for inclusive design and represent user needs at every stage of delivery. Support and mentor junior researchers when required. Operate within agile delivery teams, ensuring user insight drives iterative development. Present findings and recommendations clearly to stakeholders at all levels. What We're … . Strong background in consulting or client-facing environments . Deep understanding of GDS standards and the Discovery ? Alpha ? Beta ? Live lifecycle. Proficiency in a broad range of user research methods. Excellent communication and stakeholder engagement skills. Experience working in Agile, multi-disciplinary teams . Desirable: Previous experience in public health or government healthcare services. Exposure to research More ❯
Employment Type: Contract
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