10 of 10 Contract Root Cause Analysis Jobs in the North of England

Deliver bug fixes, patches and production enhancements Perform system upgrades, certificate renewals and secret rotations Monitor application performance and identify areas for improvement Lead root cause analysis and contribute to post-incident reviews Maintain operational documentation, support processes and runbooks Work closely with development teams to improve … experience in at least one of the following: Java Python Node.js C# Experience with Terraform or other Infrastructure as Code tools Strong troubleshooting and root cause analysis skills Experience working in business-critical or high-availability environments Understanding of ITIL principles, service ownership and operational excellence Strong ...

closely with EUC, Infrastructure, Networking, Security, and Project teams to resolve cross-functional technical challenges. Analyse logs, performance metrics, and system behaviour to perform root cause analysis. Support incident, problem, change, and release management processes in line with ITIL standards. Maintain technical documentation, support procedures, and knowledge base … operational standards. Required Experience Proven experience in a Level 3 EUC, Desktop Engineering, Workplace Technology, or Application Support role. Strong troubleshooting, diagnostic, and root cause analysis skills. Experience supporting Windows-based enterprise applications and endpoint platforms. Experience working on large-scale IT transformation, migration, or deployment programmes. ...

layer. The role is highly hands-on and combines data science, graph engineering, cybersecurity analytics, semantic modeling, and technical leadership to enable attack-path analysis, threat investigation, exposure prioritization, GraphRAG, and AI-assisted security operations. Key Responsibilities Design the Security Knowledge Graph architecture, ontology, taxonomy, entity model, relationship model … responsible AI controls. Illustrative Use Cases Attack-path discovery from internet-facing assets to critical applications or privileged identities. Identity and privilege-risk analysis across users, service accounts, roles, entitlements, devices, applications, and cloud resources. Threat-intelligence fusion linking indicators, malware, campaigns, threat actors, observed telemetry, vulnerabilities, and affected ...

preventative actions are captured and tracked through to completion. Problem Management Identify recurring SAP incidents and service trends requiring formal problem investigation. Ensure effective Root Cause Analysis (RCA) is undertaken. Challenge technical teams where RCA does not adequately explain the underlying cause or preventative actions. Ensure ...

XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user ...

scheduled jobs, cluster configuration, driver/executor logs, Spark UI + performance troubleshooting. Supporting + maintaining production data pipelines, including incident investigation, safe recovery, root cause analysis + permanent remediation. Experience of Spark SQL, Delta Lake, Parquet + Hive metastore tables, including schemas, partitions and the relationship ...

vendors and support partners as needed. Required Skills & Experience Previous experience in a Level 2 Desktop, EUC, or Application Support role. Strong troubleshooting and root cause analysis skills. Experience supporting Windows desktop environments within enterprise organisations. Knowledge of: Windows 10 and Windows 11 Active Directory SCCM/ ...

mechanisms. Troubleshoot integration issues between upstream and downstream systems. Integration exposure working across SAP IS, SAP DPA, SAP ECC and Adobe e-commerce. Perform root cause analysis for payment-related incidents. Coordinate issue resolution with payment gateway providers and banks. Support payment tokenization and encryption standards. Participate ...

troubleshooting content issues Familiarity with SCORM/xAPI standards and eLearning content packaging Hands-on experience with user support and troubleshooting, including root-cause analysis, and resolving course access issues, completion tracking, and system error issues and content related queries. Proficiency with reporting and analytics Ability ...

incidents and problems. Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with ...