2 of 2 Contract Service Designer Jobs in the North of England

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys … within a large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

plus bonus based on deliverables - 3 months but working on multiple programmes with a very busy road map for the next few years! Significant Service Transition/Service Introduction/Service Design/Service Improvement ideally on large programmes across multiple sites/business units ...