18 of 18 Contract ServiceNow Jobs in the North of England

in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset Collaboration with outsourced and/or external development partners Understanding of scalable architecture patterns More ❯

/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 More ❯

/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months' contract with view to extend Rate: £130 - £145 per day IR35 More ❯

will act as the first point of contact for customers, offering assistance through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service. In this role More ❯

solutions. Experienced in creating both high-level and low-level design documentation, with proficiency in Visio and Ekahau Pro. Familiar with IT service management and collaboration tools such as ServiceNow, Remedy and SharePoint. Highly organised, detail-oriented and focused on delivering a seamless end-user experience. All candidates will need to go through a background check. Must be eligible to More ❯

ServiceNow Architect - £750 per day - Inside IR35 - SC Cleared Rate : £750 per day Duration : 12 months extendable IR35 : Inside Location : Northwest The role : A leading Government Institution is seeking a ServiceNow Technical Architect, with Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. This role is for an initial 12-month period (extendable), and will require on … site attendance in Manchester and surrounding areas on a hybrid basis. Experience requirements: ServiceNow Certified Technical Architect (CTA) - Highly desirable Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end More ❯

which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical Service Desk background · Familiarity with ServiceNow · Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. More ❯

The successful candidate will manage supplier relationships, monitor service performance, and act as a key liaison between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge More ❯

I am recruiting for a ServiceNow Architect to work on a hybrid basis - 3 days in either Leeds, Manchester or Blackpool, 2 days remote. The role falls inside IR35 so you will have to work through an umbrella company. You will be a ServiceNow Certified Technical Architect (CTA) and be able to support the Platform Engineering function within the ServiceNow … team. You will report into the lead for ServiceNow Platform Engineering and Live Operations and will work with the ServiceNow Senior Platform Engineer on a day-to-day basis. You must have attained ServiceNow Certified Technical Architect (CTA) status. You must also have significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. You … will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. If this is of interest please apply ASAP to find out more More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital … transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across … all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform More ❯

outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to deliver high-quality IT support What we're looking … you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and Microsoft Office Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why join us? This is a fantastic opportunity to More ❯

passionate about IT support and thrive in a fast-paced, collaborative environment, this could be the perfect fit. Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong … customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯

with business functions and ensuring employees have access to simple, intuitive, and secure workplace tools. What You'll Be Doing Service Excellence: Monitor and report on service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with … deliver a harmonised user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in More ❯

initially a 6-month contract with the potential to extend and will be a hybrid role based in Warrington. Our client is seeking an experienced IT Project Manager with ServiceNow experience to join their dynamic team. This role offers a unique opportunity for a skilled and delivery-focused project manager to work in a fast-paced environment alongside developers, scrum … years’ experience in IT Project Management, ideally within public sector or large enterprise environments Experience managing developers, scrum masters, and technical consultants across delivery lifecycles Hands-on familiarity with ServiceNow and its integration in IT service delivery Strong understanding of IT project financials, budgeting, and reporting Excellent communication and stakeholder engagement skills Ability to manage cross-functional teams and third More ❯

You'll Be Doing Join the Service Transformation Lab, where the mission is to elevate colleagues' engagement with technology through self-service portals, virtual agents, and AI integration. utilising ServiceNow, an industry-leading tool for automating colleagues' experiences, the Lab has already delivered significant value across over 50 business processes since its implementation in 2018, and the journey is just … an Assistant Technology Support Manager, you will play a vital role in driving innovative solutions for colleagues interacting with IT. Collaborating closely with developers, analysts, and architects across all ServiceNow modules, you will design, develop, and support solutions that enhance platform capabilities in a collaborative, Agile environment. Key Responsibilities Interpret user stories and support development through to implementation. Implement new … functionalities on the ServiceNow platform. Collaborate with expert user interface third parties to enhance user experience. Essential Qualifications To be considered for this role, your CV should demonstrate the following: Career Background: Proven track record at a senior level in ServiceNow development within a technical organisation. Agile Experience: Commercial experience in an agile engineering environment. ServiceNow Knowledge: Broad understanding of More ❯