23 of 23 Contract ServiceNow Jobs in the North of England

team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects of computer systems, hardware, software ...

Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment ...

Blue Prism, Automation Anywhere) - AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem - Data platform experience (e.g. Microsoft Fabric, Databricks) - Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) - Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 - Resource must be able to qualify ...

Blue Prism, Automation Anywhere) AI knowledge including LLMs, Copilots, and Microsoft AI ecosystem Data platform experience (e.g. Microsoft Fabric, Databricks) Broad enterprise technology exposure (ServiceNow, CRM, ERP, EUC, infrastructure, cloud) Solid understanding of Azure and cyber security frameworks (SIEM, XDR, NIST, ISO27001 ...

technical support experience within a remote or service desk environment Strong knowledge of Microsoft 365 and related applications Experience using incident management platforms, including ServiceNow Knowledge of technologies such as Active Directory, Windows 10, SCCM, Azure, SharePoint, Mimecast, Sophos and cloud-based services Understanding of ticket management, incident resolution ...

Role : ServiceNow Specialist - Must have active SC clearance Location : Manchester, UK Type : Contract Inside IR35 via Umbrella Mode of work : Hybrid 3-day onsite in a week Job Description: Must Haves: ServiceNow Specialist - Must already hold SC clearance Active Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM … minimum) Proven ability to design, configure, and implement ServiceNow solutions Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts. Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub) Ability to define ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

knowledge of Power BI, including troubleshooting performance and access issues Familiarity with monitoring tools such as SCOM and/or Azure Monitor Experience using ServiceNow or similar ITIL-based ticketing systems Qualifications Microsoft Certified: Azure Database Administrator Associate (or equivalent) - desirable ITIL Foundation - desirable What you'll get in return ...

trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such ...

problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office 5 days a week whilst training commences (approx. ...

trend recurring incidents, perform root-cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on-call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such ...

Domain Ops, CCO, and Network Escalation. Familiarity with PowerShell, GraphAPI, Splunk, and ThousandEyes. Experience using Remedy for opening and updating incident tickets. Proficiency with ServiceNow and MS Teams Voice provisioning. Why Join Us? This is a fantastic opportunity to work with a team that values innovation and collaboration. ...

/prevention Coming from a background in enterprise level data loss prevention and security policy engineering would be ideal Experience with tools such as ServiceNow, Jira, and Confluence If this sounds like a good fit, apply now. This is an urgent need! DLP Policy Engineer (ZScaler) | £500-550p/ ...

Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) English, Spanish and Italian Excellent Customer service skills. Demonstrate ability to troubleshoot ...

login configuration may also be required. Technicians may be asked to work variable shift patterns as business requires. Additionally: Upkeep of system records, principally ServiceNow Strict adherence to procedures, scripts and polices is a must. Flexibility of working days will be required, though minimal, with notice. This ...

large suppliers for Data Centre Hosting and Networking & Telephony services. You will be acting as the first point of contact for escalations using ServiceNow, manage the day-to-day statement of work agreements and general commercial performance. This role is ideal for someone who thrives in large, enterprise-scale environments ...

desk-side support while addressing walk-up hardware and software queries and managing repairs through warranty processes. You will maintain accurate records in ServiceNow, conduct proactive desk and meeting room checks, support troubleshooting for meeting rooms, strictly follow established procedures, and escalate issues to Team Leaders when necessary. Location : Leeds ...

primary point of contact, handling hardware installations, laptop builds, desk-side assistance, and troubleshooting for users and meeting rooms. You will also maintain accurate ServiceNow records, adhere to standard procedures, perform proactive checks, manage warranty repairs, handle walk-up queries, and escalate issues as required while holding a valid ...

Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing ...

Exposure to CI/CD pipelines supporting infrastructure and automation deployments. Understanding of event-driven automation, self-healing workflows, and operational orchestration. Knowledge of ServiceNow integration, operational tooling, or workflow automation platforms. Exposure to data analytics, network telemetry, or operational reporting. Solid understanding of enterprise networking concepts including Routing ...

Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: £550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify … Employee Centre, and modernize IT@LBG workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams ...

Service Desk, ITSM or IT Service Delivery environment Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create … communication and stakeholder engagement skills Desirable ITIL or other Service Management certifications Experience using data and analytics to drive service improvements Exposure to automation, ServiceNow enhancements or digital adoption frameworks ...

Analytics Office (CDAO) and be a pivotal part of safeguarding our critical data services! Support the management of the Data Resilience Solution in ServiceNow by translating regulatory and business needs into actionable technical tooling requirements. Maintain resilience-focused datasets, ensuring critical data assets and dependencies are accurate and audit-ready. … data flows for Important Business Services (IBSs) to identify vulnerabilities and enhance data resilience controls. Coordinate Data Resilience BAU processes using ServiceNow, ensuring data integrity aligns with internal and regulatory expectations. Collaborate with Power BI teams to develop resilience-focused visualisations that deliver insights on the Group's Data Resilience ...