3 of 3 Contract Social Media Jobs in the North of England

mobile phones, tablets and other electronic devices. To provide specialist forensic support on-site during the collection of digital evidence from complex IT environments. To intervene where web sites, social media and other online platforms are hosting content that is harmful to consumers. To build capacity within the trading standards profession at a local and regional level in … based projects. To manage staff allocated to these projects, or parts of project of which the postholder is the lead officer. To undertake online disruption work on sites or social media where there is consumer harm. To mentor staff junior staff/seconded officersto develop their knowledge and experience of open-source investigation and disruption work. To be More ❯

service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯