4 of 4 Contract Support Analyst Jobs in the North of England

Collaboration Operations Support Analyst - M365 Contract Length: 12 months Location: Chester Business Park, Chester - Hybrid working 3 days onsite and 2 days remote INSIDE IR35 via umbrella Are you passionate about collaboration technology and looking for an exciting opportunity to make an impact? Our client is seeking a Collaboration Operations Support Analyst with expertise in Microsoft … to join their team. This is a fantastic chance to leverage your skills in a dynamic environment while enjoying the flexibility of hybrid working. Key Responsibilities: Provide expert support for Microsoft Office 365, including ProPlus and Online Applications. Assist in managing and administering Office 365, focusing on user provisioning, permissions, and access through the Microsoft 365 Admin centre. Troubleshoot … complex installation issues and assist with SCCM, MDT, and other deployment toolsets. Collaborate with engineering peers on new initiatives, testing, validation, and problem resolution. Support the administration teams with network/server troubleshooting and system-related testing. Maintain strong communication with both technical and non-technical business users. Handle occasional on-call support responsibilities, including coverage during nights More ❯

Deskside & Technology Support Analyst (Current SC required) Central Manchester - onsite role Initial 6 months £25 PAYE/£33.20 Umbrella The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. … take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment rooms to comply with IT … Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now 'Stock Rooms' and ownership of goods receipting process Responsible for the recycling of all redundant IT equipment and technologies, ensuring correct disposal according to Asset More ❯

Are you passionate about resolving issues before they impact the user? Join our fast-paced IT Operations team as an Application Support Analyst on a 6 Month Fixed Term Contract , where you'll be the first line of defence in maintaining a seamless customer experience across our tech estate. You'll monitor live systems, respond to critical alerts … future growth and we would love to give you the opportunity to grow with us! Interested? Take a look below to understand what you'll be doing as Application Support Analyst: Monitoring and logging application events, system failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage … our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback loops, identifying recurring issues and continuous improvement opportunities. Acting as the single point of IT support out-of-hours, including handling user access requests and high-priority incidents. Collaborating with Duty Managers to ensure timely, effective communication on live issues. Still interested? Great News! We More ❯

Our client is an international IT Service Provider who require a Tech Bar End User Support Analyst to support one of their key customers in Macclesfield. START: ASAP DURATION: 3 months LOCATION: MACCLESFIELD ROLE: Tech bar end users support * The desire to achieve and maintain the highest level of customer experience at all times. With proven … experience of providing face to face customer support. * Excellent communication skills to work with IT support group and keep customers informed. * Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods. * Proven desktop support … Aware of the importance of asset management and their role in updating asset inventory details. * Knowledge and experience of ServiceNow is desirable. * Ability to work in a customer oriented support role manning a customer drop-in desk in addition to performing floor walking to extend support right to the customer's workspace. LA International is a HMG approved More ❯