1 of 1 Contract Systems Management Server (SMS) Jobs in the North of England

and customer facing meetings. Provide written and oral summary status incident governance reports with executive summaries, trend analysis and recommendations provided to senior management and stakeholders. Provide training, support and guidance for less experienced team members. Ensure supplier managed Major Incidents and activities are effectively communicated and progressed. … informative and timely business communications are provided throughout the duration of each major incident. Provide written and oral summary status reports to senior management and stakeholders for complex major incidents. Coordinate the activities and follow the processes required to deliver and manage major … incidents at agreed levels to business users and customers. Responsible for ensuring that the MIM team and Command Centre complete routine tasks such as SMS and written communications are sent, ITSM ticketing system and dashboards are updated and all relevant reports are completed. Completion of input to Daily, Weekly and More ❯