Microsoft 365 Copilot Subject Matter Expert (SME)
- Hiring Organisation
- Vallum
- Location
- Sheffield, Yorkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Copilot services across the organisation. Key Responsibilities Incident & Problem Management Provide 3rd/4th Line support for complex Microsoft 365 Copilot incidents and multi-user escalations. Triage and resolve issues related to Copilot usage, access errors, permissions, and unexpected outputs. Perform deep root cause analysis across: Microsoft 365 Admin … Centre Entra ID (Azure AD) Conditional Access policies SharePoint & OneDrive permissions Microsoft Teams Group Policy Objects (GPOs) End-user experience and performance tools (eg Aternity) Implement configuration, policy, and security changes as part of incident and problem resolution. Support mass deployments and tenant-wide changes with minimal business ...