18 of 18 Contract User Experience Jobs in the North of England

focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer or End User Computing professional looking … Enablement Support the adoption of Service Desk tools, ITSM processes and self-service capabilities Champion automation and digital support solutions that improve efficiency and user experience Work closely with Service Desk, ServiceNow and technical teams to identify opportunities for improvement Help implement new support tools, workflows and productivity ...

Rate: up to £577.76 p/d Umbrella inside IR35 Role purpose/summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows … improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared ...

IR35 Clearance required: Sole UK National, SC clearance (Desired) Role purpose/summary An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high-profile clients as part of the client portfolio. The role of Application Packager will be a forward-thinking … path for change, improvement, and efficiency as standard. This is an opportunity to drive your own improvements and change the landscape for end user experience Your role The role requires a hands-on engineer who can implement, support and continuously improve workplace solutions while ensuring a secure, stable ...

Type of role - 6 Month Contract with Potential extension Payrate: £51 - £68 Per hour per hour We are looking for an experienced Product/UX Designer to join a leading global digital technology organisation on a 6-month contract. You'll work within a cross-functional product team to create …/participate in usability testing and iterate designs based on feedback. Work closely with Product and Engineering teams to deliver solutions. Apply design systems, UX best practices and accessibility principles. We're looking for: 3-5 years' experience in Product Design, UX Design or UX/UI Design. Strong ...

digital and technology standards, accessibility and inclusive design. This role is pivotal in shaping the future of digital government, ensuring seamless, proactive, and experience-centred public service delivery. Work across departmental boundaries, setting the strategic direction for end-to-end service transformation, including modernising service and digital standards into … quality and accessibility of digital government services. Monitor a portfolio of products, service standards, accessibility and transformation initiatives through to delivery. Skills and experience required: A visionary and creative thinking with the ability to build, inspire and lead diverse teams and a broad range of stakeholders at all levels ...

senior stakeholders across multiple organisations to drive end-to-end service improvements, champion inclusive and accessible digital services, and help create more joined-up, user-centred experiences for citizens. The successful candidate will influence strategic direction, incubate innovative ideas, pilot new approaches and establish frameworks that improve the quality … development and evolution of digital standards, accessibility frameworks and inclusive design principles. Drive end-to-end service transformation initiatives across organisational boundaries. Champion user-centred design and service quality improvements. Identify opportunities to leverage emerging technologies, including AI-enabled solutions, to improve public service delivery. Develop approaches for measuring ...

troubleshoot issues and implement effective solutions. Change Delivery : Facilitate the delivery of business and technology change initiatives. Coordinate requirements gathering, testing, data validation, and user acceptance activities. Ensure that solutions are fit for purpose, aligned with business objectives, and support business readiness, training, and adoption activities. Business Analysis : Assist … evaluating solutions. Support the needs of operational, finance, and customer-facing teams by gathering and documenting business requirements. Contribute to process maps, requirements documentation, user stories, and functional specifications. Stakeholder Management : Cultivate strong relationships across business, operational, finance, and technology teams. Act as the primary liaison between business users ...

manage the backlog. Own feature delivery from planning through to release. Lead Scrum ceremonies and facilitate effective collaboration. Work closely with Product and UX teams to deliver customer-focused solutions. Contribute to system design, engineering architecture and technical reviews. Review code, ask the right technical questions and maintain engineering standards. … environment. A technical background with experience contributing to architecture, system design and code reviews. Experience partnering closely with Product Managers and UX teams. Strong facilitation, communication and stakeholder-management skills. Experience leading Scrum teams and managing delivery backlogs. Android development experience would be highly desirable ...

multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust solutions, and places customer satisfaction at the forefront. … troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user experience settings. Partner with architecture and engineering teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform ...

Entra External ID. Lead technical integrations across a diverse ecosystem of SaaS platforms. Create automated workflows that reduce manual processes and improve efficiency and user experience. Use Power Automate, Azure and other integration technologies to strengthen system connectivity. Integrate finance and business systems to support accurate reporting, forecasting … remain secure, compliant and scalable. Identify opportunities to improve automation, platform performance and reliability. What We're Looking For You'll bring hands-on experience of API development, system integration and designing robust technical solutions, together with the ability to see the bigger picture when connecting multiple platforms. ...

drive the design, performance, and scalability of both frontend and backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world … core Java backend services; proficiency across all areas is expected, with skill distribution balanced across the team. Key Responsibilities Feature Engineering: Design and enhance user-facing features on web and mobile applications using modern frontend platforms alongside Agentic AI techniques, leveraging tools like Claude, Codex, and custom in-house ...

Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects … recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ...

taking ownership of our flagship iOS app, building clean, scalable architecture, and collaborating closely with cross-functional product teams to deliver slick user experiences. If you thrive in an environment where your code directly impacts real users every day, this role is for you. What You'll Do Build … Scale: Architect, write, and maintain robust, high-performance Swift code for our native iOS application. Product Collaboration: Work hand-in-hand with UI/UX designers, product managers, and backend engineers to translate feature ideas into intuitive mobile experiences. Refine & Optimise: Drive continuous improvements in app performance, code quality, testing ...

engineers across the stack by leading code and design reviews, mentoring, driving consistent standards, and actively reducing technical debt. Collaborate closely with product, architecture, UX, QA, and platform teams to plan delivery, manage risk, and ensure successful outcomes. Set clear technical direction, making well-reasoned trade-offs between speed … Boot), Python (FastAPI/Flask), React with TypeScript, Docker, and Azure DevOps for CI/CD. The role involves close collaboration with product, architecture, UX, QA, and platform teams in a setting that emphasises observability, security, and production excellence. The engineering culture promotes inclusive teamwork, high code quality, and automation ...

taking ownership of our flagship iOS app, building clean, scalable architecture, and collaborating closely with cross-functional product teams to deliver slick user experiences. If you thrive in an environment where your code directly impacts real users every day, this role is for you. What You'll Do Build … Scale: Architect, write, and maintain robust, high-performance Swift code for our native iOS application. Product Collaboration: Work hand-in-hand with UI/UX designers, product managers, and backend engineers to translate feature ideas into intuitive mobile experiences. Refine & Optimise: Drive continuous improvements in app performance, code quality, testing ...

facets ensuring they stay aligned with new product launches and emerging trends. Analyse and improve onsite search functionality to enhance product discoverability and user experience. Work with campaign and content teams to optimise landing pages and promotional content for relevance and performance. Ensure product placement, banners, and category structures … live on time with accurate information. Attend cross-functional trade meetings, providing supporting analysis and contributing ideas for continuous improvement. About You 24 years experience in eCommerce, digital trading, or online merchandising Strong commercial awareness and understanding of trading levers. Proficient in Microsoft Excel and PowerPoint; experience with ...

will join our Search & Discovery squad in Manchester as a hands-on Full Stack Engineer. Working alongside technical leads, product managers, and UI/UX designers, you will build and enhance features that power our core customer search experience and new discovery interfaces. Your Impact Feature Delivery: Build responsive … high-performing user interfaces using React and TypeScript, seamlessly integrated with Java backend microservices. Cross-Functional Collaboration: Partner directly with UI/UX specialists to turn wireframes into robust, production-ready web features. Agile Engineering: Engage actively in pair programming, sprint discussions, and live coding sessions to solve frontend ...

Shopify platform end-to-end while driving the commercial performance of the wider ecommerce estate — from promotional campaigns and product launches to SEO, UX and platform functionality. You'll use data and instinct in equal measure to spot opportunities across every customer touchpoint, working closely with Marketing, Product, Creative, Operations … TikTok Shop: listings, content, catalogue health, pricing and promotional activity Using data and customer insight to keep recommending what's next About You: Proven experience managing and developing a Shopify site in a fast-paced ecommerce environment Ideally some marketplace experience — Amazon and/or TikTok Shop ...