1 to 25 of 30 Contract User Experience Jobs in the North of England

Role Purpose We are looking for an experienced and commercially minded Senior UX Designer to lead the design and optimisation of our digital customer experience across web and mobile. This role will play a key part in shaping the future of our ecommerce platform, driving customer-centric design decisions … ensuring our digital experiences are intuitive, accessible, and conversion-focused. Working within a fast-paced agile environment, the Senior UX Designer will collaborate closely with Digital Trade, Product, Development, CRM, Customer Care, Data and Marketing teams to deliver seamless customer journeys. They will also be instrumental in supporting our continued ...

Senior User Researcher - UX Research, Accessibility, Agile £Market Rate (Inside IR35) Hybrid/2 days onsite - Manchester preferred 6 months initially The role will lead end-to-end user research across digital products within a regulated environment, working alongside multidisciplinary Agile teams to ensure customer needs and behaviours … contribute to developing research capability and ways of working across the team. Key Requirements Strong experience as a User Researcher/UX Researcher. Experience delivering both generative and evaluative user research. Strong end-to-end research capability, from planning and participant research through to synthesis ...

Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products. Building relationships across IT and the wider business … processes work today and how they should work in future (As-Is and To-Be), both internally and for customers Working with the UX team on customer journeys and digital experiences Getting involved in Agile delivery, including sprint ceremonies and backlog refinement Looking into how systems and operations are performing ...

decisions and embed content design throughout the product and service design life cycle. Key Responsibilities: Lead content planning from discovery through to delivery Integrate user research and usability testing into content decisions Design content structures, navigation and information architecture (IA) Facilitate stakeholder engagement and co-design workshops Work with … User-Centred Design (UCD) and Design Thinking User Research and Usability Testing Information Architecture and Content Modelling Stakeholder Management and Workshop Facilitation UX Design and Content Management Systems (CMS) Desirable: Central government, local government or public sector digital transformation experience Experience working to the GDS Service ...

government, healthcare and private sector services? If so, our client could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working … large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...

solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement … Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness ...

government, healthcare and private sector services? If so, our client could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working … large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. ...

when issues fall outside their framework of accountability. • Engages with and contributes to the work of cross-functional teams to ensure that customers and user needs are being met throughout the deliverable/scope of work. • Work includes a broad range of complex technical or professional activities … successful delivery playing an active part in the implementation of SAP ERP and integrated enterprise systems for medium to large organisations. • Hands on experience in designing, developing, configuring, supporting customised and standard Security solutions has an indepth understanding of Security and Authorisation that will enable the candidate to deliver ...

collaboration activities. Act as a senior technical point of contact within the wider engineering function. Stakeholder Engagement Collaborate with Product Managers, Architects, QA Engineers, UX Designers, Security Specialists and Operations teams. Build strong relationships with stakeholders across technology and business functions. Communicate complex technical concepts clearly to both technical ...

coaching and operational performance. Key Actions Build and maintain scorecards, processes and category structures within the conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business … Quality Assurance, Operations and Risk with clear commentary and actionable recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams ...

Excellence, you will combine technical expertise with business understanding to design, implement and support AI-powered solutions that improve efficiency, decision-making and user experience. Key Responsibilities Collaborate with business stakeholders to identify AI opportunities and translate requirements into scalable solutions. Support the full lifecycle of AI initiatives, including … technology teams and external vendors to deliver high-quality AI solutions. Evaluate AI performance, testing for accuracy, reliability, security, governance and business suitability. Skills & Experience Essential Experience: 3- 5 years experience in AI, machine learning, automation, analytics or digital innovation roles. Hands-on experience implementing ...

services by utilizing industry best practices and cutting-edge technologies Collaborate with cross-functional teams to define, design, and implement new features that enhance user experience and system performance Conduct code reviews and provide technical mentorship to junior engineers, fostering a culture of continuous learning and improvement Ensure … successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, or a related field preferred or equivalent work experience Proficiency and exposure to multiple programming languages and frameworks. Demonstrating expertise in both front and back-end development, test coverage and automation tools, pipeline ...

party suppliers and in-house technical teams, you will shape priorities, lead product improvements and ensure our systems continue to meet evolving business and user needs. You will play a key role in maximising the value of Jigsaw's technology investment, improving user experience and supporting continuous … early should we receive a sufficient number of applications. Use of Artificial Intelligence (AI) in Your Application Your application should reflect your own skills, experience and motivation for the role. While we recognise that AI tools may be used in limited circumstances, such as reasonable adjustments or accessibility support ...

team at our Head Office. This is a hands-on role suited to someone who thrives in a fast-paced environment, delivering high-quality user-facing applications and websites to tight deadlines. You will take ownership of front-end development across multiple platforms and play a key role … shaping the user experience of our digital products. Key Responsibilities * Owning the maintenance and ongoing development of all relevant web applications and websites, ensuring excellent reliability, performance, and usability * Implementing bug fixes, enhancements, and new features across existing platforms * Building new websites, internal tools, and front-end applications ...

performance. What you will be doing Build and maintain scorecards, processes and category structures within the conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business … Quality Assurance, Operations and Risk with clear commentary and actionable recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams ...

North Wales border. This is a hands-on role for someone who thrives in a fast-paced environment and enjoys delivering high-quality, user-facing websites and applications to tight deadlines. You will take ownership of front-end development across multiple platforms and play a key part in shaping … user experience of the company's digital products. You will own the maintenance and ongoing development of the business's web applications and websites, keeping them reliable, fast and easy to use, while delivering bug fixes, enhancements and new features across existing platforms. Just as importantly, you will ...

Desktops, Citrix Cloud and NetScaler ADC. Lead complex troubleshooting, root cause analysis and problem resolution. Manage and optimise Citrix policies, profiles and the end-user experience. Support patching, upgrades, migrations and ongoing improvements. Work closely with engineering and architecture teams on Citrix infrastructure initiatives. Support proactive defect management … technical assurance activities. Work collaboratively with internal teams and stakeholders while maintaining a strong customer service focus. Essential Skills & Experience Proven experience in a Third Line/Senior Citrix Support role. Strong hands-on experience with Citrix Virtual Apps and Desktops . Experience supporting Citrix Cloud ...

multi-skilled 3rd Line Specialist, you will oversee the maintenance, expansion, and high-tier support of customer environments to ensure a seamless end-user experience. This position requires a proactive problem-solver who takes ownership of complex technical challenges, delivers robust solutions, and places customer satisfaction at the forefront. … troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall end-user experience settings. Partner with architecture and engineering teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform ...

part of a cross-functional squad, working alongside a Tech Lead and Delivery Lead, as well as engineers, quality assurance and UX specialists. You'll have the autonomy to shape your product area, supported by a wider Product and Technology community when you need it. This is an opportunity … epics, user stories and acceptance criteria. Act as the point of accountability for product scope, sequencing and priorities. Work closely with engineering, architecture, UX, delivery, commercial teams and external partners to turn complex requirements into valuable product outcomes. Lead backlog refinement, sprint planning, reviews and retrospectives with your cross ...

delivering high-profile public sector digital transformation programmes. You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives. WHAT YOU'LL BE DOING Leading end-to-end service design activities, from … accessibility requirements and inclusive design principles. Planning and facilitating workshops, stakeholder sessions, co-design activities and design sprints. Working closely with multidisciplinary teams, including UX/UI Designers, User Researchers, Product Owners and Developers. Using research, insights and service mapping to identify opportunities and improve customer experiences. Supporting ...

real weight. Building and improving web applications using Angular and TypeScript Creating reusable components the wider team will rely on Working closely with the UX/UI team to make the product easy and enjoyable to use Working with the back-end developers to get new features live Making … easier to use Helping shape front-end standards as the platform grows Taking an active part in code reviews Strong commercial front-end development experience Significant experience with Angular and TypeScript Solid JavaScript, HTML and CSS skills Experience working with APIs An understanding of performance, accessibility ...

cyber security, risk and business leadership around the transformation roadmap. Deliver measurable outcomes, from improved endpoint security and compliance to streamlined provisioning and enhanced user experience. Experience Required: A proven track record leading large-scale endpoint management transformations within complex enterprise environments. Deep, hands-on knowledge of Microsoft … Intune, Entra ID, Windows Autopilot and modern endpoint management. Experience migrating from legacy technologies such as SCCM/MECM, Group Policy and traditional imaging solutions. The ability to lead global delivery teams, manage multiple workstreams and engage confidently with senior stakeholders. Experience within highly regulated environments, ideally banking ...

cyber security, risk and business leadership around the transformation roadmap. Deliver measurable outcomes, from improved endpoint security and compliance to streamlined provisioning and enhanced user experience. Experience Required: A proven track record leading large-scale endpoint management transformations within complex enterprise environments. Deep, hands-on knowledge of Microsoft … Intune, Entra ID, Windows Autopilot and modern endpoint management. Experience migrating from legacy technologies such as SCCM/MECM, Group Policy and traditional imaging solutions. The ability to lead global delivery teams, manage multiple workstreams and engage confidently with senior stakeholders. Experience within highly regulated environments, ideally banking ...

Access, endpoint protection and privileged access management. Support audit, risk and regulatory reviews. Establish service metrics and KPIs covering adoption, compliance, transformation progress and user experience. Drive operational readiness and transition into BAU service ownership. Essential skills and experience Proven delivery of global workplace transformation programmes involving … Security Policies. Windows Update for Business. Configuration Profiles and Compliance Policies. Application Packaging and Deployment. Microsoft 365 Endpoint Management. PowerShell automation. Zero Trust Architecture. Experience migrating from SCCM/MECM, Group Policy and traditional imaging solutions. Experience within highly regulated environments such as banking, financial services, insurance ...

Desktops, Citrix Cloud, NetScaler ADC and WEM . Lead technical investigations, troubleshooting and root cause analysis. Manage and optimise Citrix policies, profiles and end-user experience. Support patching, upgrades, migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects … recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure Support role. Strong hands-on experience with: Citrix Virtual Apps & Desktops (XenApp/XenDesktop) Citrix Cloud NetScaler ...