2 of 2 Contract Vertex AI Jobs in the North of England

Role Summary We are seeking a seasoned Voice AI Lead Architect with strong Data Architecture expertise to lead the design and implementation of next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data … customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data Architecture lead , building strong relationships with banking stakeholders across business, data, and IT teams. Design and deliver Voice AI/Agentic ...

banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments, and loan inquiries. Translate business goals into secure, compliant … scalable AI-driven conversational solutions . Drive CX transformation and automation strategy aligned with regulatory requirements. Ensure seamless integration with core banking systems, and CCaaS platforms . Establish governance, compliance, and AI guardrails (data privacy, auditability, explainability). Oversee delivery teams ensuring quality, performance, and resilience ...