1 of 1 Contract Microsoft 365 Jobs in Northampton

first-line support while assisting with occasional deskside requests when required. Key Responsibilities Deliver first-line IT support to end users. Triage and resolve Microsoft-related issues. Escalate complex incidents where appropriate. Provide deskside support when required. Maintain excellent customer service throughout the support process. Work closely with … About You Previous experience in a Level 1 IT Support or Service Desk role. Strong customer service and communication skills. Good working knowledge of Microsoft Windows and Microsoft 365. Comfortable troubleshooting hardware, software and user issues. Positive attitude with a willingness to learn. Able to work ...