2 of 2 Contract QA Jobs in Northern Ireland

reporting obligations. Collaborate with Operations, Technology, Compliance, and Audit to investigate and remediate reporting issues. Support UAT for system enhancements and regulatory remediation tasks. Partner with Change Management and QA teams to ensure robust issue documentation and resolution. Provide data-driven insights using tools like SQL and Excel to identify trends and risks. Maintain strong governance and control standards across More ❯

motivational activities. • Using and implementing feedback given during monitoring and coaching sessions. • Ensuring data security and upholding GDPR regulations. • Achieving all individual KPIs including (but not limited to) AHT, QA, PPH The Person: • Who is passionate about delivering outstanding customer service. • Who has excellent verbal and written communication skills. • With high levels of accuracy and an attention to detail in More ❯