Digital Experience Lead
- Hiring Organisation
- Places for People
- Location
- Northwich, North West, United Kingdom
- Employment Type
- Permanent Contract, On-site
- Salary
- £39,999
passionate about improving digital customer experiences and excited by the opportunities that AI and automation can bring? We have an exciting opportunity for a Digital Experience Lead to join our Customer Experience & Digital team at RMG. This is a hands-on role where you'll take ownership … performance and improvement of our digital customer journeys, including online chat, self-service, automated processes and AI-enabled solutions. You'll look for smarter ways of working, helping us reduce unnecessary customer contact, simplify processes and deliver quicker, easier and more effective digital experiences. This could be a great opportunity ...