IT Service Desk Analyst
Nottingham, Nottinghamshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Macildowie Recruitment and Retention
the first point of contact for IT support queries Logging, diagnosing, and resolving incidents and service requests Escalating issues when required to specialist teams Supporting user account administration (Active Directory, Exchange 365) Troubleshooting across Windows, Microsoft Office, laptops, and mobile hardware What we're looking for: Experience in an IT support or service desk role Knowledge … of Active Directory, Exchange 365, Windows environments, and SCCM Strong communication and interpersonal skills - able to support users at all levels Ability to stay calm under pressure and manage competing priorities ITIL foundation (desirable but not essential) The details: Contract: 6-12 months fixed-term Salary: £28,000 Location: Hybrid working based in Nottingham office Hours More ❯
Employment Type: Contractor
Rate: £28,000 per annum
Posted: