1 of 1 Contract Customer Experience Jobs in Nottingham

Sprinklr Implementation Consultant Location: Nottingham (onsite) Role Type: Contracting The Role As a Sprinklr Implementation Consultant, you will play a pivotal role in delivering enterprise-grade customer experience solutions for a major client within a fast-moving industry sector. You will work with cutting-edge cloud technologies, helping the organisation optimise customer engagement, streamline omnichannel communication, and … Manage multiple concurrent projects and ensure they meet timelines and quality standards. Stay current with Sprinklr Modern Care enhancements, best practices, and platform capabilities. Your Profile Essential Skills and Experience (Up to 10, streamlined and non-repetitive) 10+ years of experience in enterprise customer service software deployment and configuration. Expert proficiency in Sprinklr Modern Care (or similar … CCaaS platforms such as Genesys, NICE, Avaya). Strong scripting and development skills (HTML, JavaScript, SQL, CSS). Proven experience integrating Sprinklr with CRM, ticketing, and marketing cloud systems. Deep understanding of social media platforms (Facebook, Twitter, Instagram, YouTube) and engagement workflows. Strong project management expertise with Agile methodology experience. Excellent analytical, troubleshooting, and problem-solving skills. Ability to More ❯