4 of 4 Contract ITIL Jobs in Nottingham

service desk processes and knowledge base. Support ICT service continuity and participate in disaster recovery planning and testing. Through training and professional development in ITIL, ensure adherence to ITIL principles, including a focus on value, collaboration, and continual improvement. Work collaboratively to ensure that all ICT Department projects are delivered ...

infrastructure incidents and issues Ensure stable operation across servers, networking, storage, and telephony Coordinate cross-team and third-party support during incidents Maintain ITIL-aligned operational processes (incident, event, capacity management) Produce clear management and operational reporting Ensure documentation and knowledge items remain current Coach and support team members, maintaining … Active Directory/Azure AD, Virtualisation, Backup and disaster recovery Experience with SolarWinds Orion for monitoring and event management is advantageous Comfortable working in ITIL-aligned, service-driven environments Contract Overview Role: Infrastructure Operations Manager Duration: 3 Month Contract IR35: Inside IR35 Rate: £450 - £500 per day Location: Hybrid, Nottingham ...

operational teams. Manage Mainframe Automation tools, ensuring compliance with security and policies (e.g., CyberArk, ServiceNow). Handle problem escalations, including vendor support, and follow ITIL processes (Change, Incident, Root Cause Analysis). Potential 24x7x365 on-call support. Required Skills: Knowledge of Mainframe systems (OPS MVS, CA-View, CA-Deliver, REXX … . Experience with Mainframe Operations: JCL, ISPF, JES2, z/OS. Familiarity with ServiceNow, ITIL processes, and Agile concepts. Ability to handle Splunk dashboards, alerts, and basic file transfer knowledge. Desirable Skills: Experience with BMC AMI Ops Automation, BMC Control-M. Knowledge of REST APIs, SAS, and Windows servers. ...

Acting as a key point of escalation for automation-related issues (internal and vendor) Representing your team in technical and stakeholder meetings Working within ITIL frameworks (Change, Incident, Problem & RCA) Managing tools in line with security and compliance standards (e.g. CyberArk, ServiceNow) Supporting on-call activity where required for critical …/BMC Automation tools I-Dash/CA7 administration Exposure to REST APIs, Windows Server, SAS Familiarity with ServiceNow, Agile ways of working, ITIL processes Why this role? Work in a highly technical, enterprise-scale environment Be part of a team where your expertise directly impacts critical systems and operations ...