Service Desk Analyst
- Hiring Organisation
- Certes IT Service Solutions
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150 - £175 per day
Skills & Experience Essential: Experience in a busy IT Service Desk or technical support environment Strong customer service and communication skills Good working knowledge of Microsoft operating systems and desktop applications Experience using service desk tools and ITIL-aligned processes Strong troubleshooting and analytical skills Desirable: Office 365 Exchange Online … administration experience Active Directory/Azure AD knowledge Apple Mac support experience ITIL Foundation and/or Microsoft certifications Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations. ...