2 of 2 Contract Root Cause Analysis Jobs in Nottinghamshire

meetings with professionalism and confidence Collaborate closely with Business and Operational teams to ensure service excellence Follow ITIL processes including Change, Incident, Problem, and Root Cause Analysis Manage automation tools in compliance with security and governance policies (eg, CyberArk, ServiceNow) Participate in on-call support (24x7x365 ...

Automation tools, ensuring compliance with security and policies (e.g., CyberArk, ServiceNow). Handle problem escalations, including vendor support, and follow ITIL processes (Change, Incident, Root Cause Analysis). Potential 24x7x365 on-call support. Required Skills: Knowledge of Mainframe systems (OPS MVS, CA-View, CA-Deliver, REXX). ...