Junior Technical Support Engineer
- Hiring Organisation
- Cloudworks Services Ltd
- Location
- Nottingham, United Kingdom
- Employment Type
- Permanent Contract, Full Time, On-site
- Salary
- £25,000
Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required. This role will include onsite technical support and assisting with project work either on client sites or remotely. Key Responsibilities: Technical Support Excellence · Provide friendly 1st line support via telephone, email, and our helpdesk, with guidance available when needed · Log, classify, and update customer incidents accurately by following established procedures · Troubleshoot common Microsoft Windows ...