2 of 2 Contract VoIP Jobs in Nottinghamshire

ITIL, service levels, or ticket-based support · Experience supporting customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP, PBX, SIP, or Teams Phone · Exposure to Microsoft Remote Desktop Services or other server technologies Professional Requirements · Clear written and spoken English · A friendly, patient ...

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...