description Job responsibilities To understand the role in more detail, please refer to the attached job description and person specification. Person Specification Knowledge Requirements Essential Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level Knowledge of the Data Protection Act and issues around data confidentiality Extensive knowledge of clinical and business functions More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
for IT support queries Logging, diagnosing, and resolving incidents and service requests Escalating issues when required to specialist teams Supporting user account administration (Active Directory, Exchange 365) Troubleshooting across Windows, Microsoft Office, laptops, and mobile hardware What we're looking for: Experience in an IT support or service desk role Knowledge of Active Directory, Exchange 365, Windows environments More ❯
offering a great opportunity for someone with strong technical skills and a hands-on approach. The successful candidate will provide day-to-day desktop support with a focus on Windows 10/11 and VMware technologies. You’ll be part of a dynamic support function delivering excellent service to end users in a high-demand environment. Key Responsibilities: Provide … 1st and 2nd line desktop support to users on-site Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems Maintain and manage virtual desktop infrastructure using VMware Assist with device imaging, deployment, and hardware setup Escalate unresolved issues appropriately while maintaining excellent communication with end users Maintain accurate documentation of issues and resolutions Key … Skills & Experience: Proven experience in a Desktop Support or IT Support role Strong knowledge of Windows 10 and 11 environments Solid hands-on experience with VMware (e.g., VDI, vSphere, or ESXi) Excellent problem-solving and communication skills Experience working in large-scale or enterprise environments Ability to work independently in a fast-paced, on-site environment How to Apply More ❯
