IT Field & Service Analyst
- Hiring Organisation
- Hays Technology
- Location
- Oxfordshire, Oxford, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £22.36 - £24.47/hour £22.36 - £24.47 Umbrella
general BAU service desk activity. Assist with laptop, mobile and peripheral setup, including deployment of pre-loaded replacement machines. Support a Windows 11 and Microsoft 365 environment, including Teams and other business applications. Provide on-site support across county locations when required, working alongside the field services team. Support …/2nd Line Support role. Strong customer service skills and the ability to support technical and non-technical users. Experience troubleshooting Windows devices, Microsoft 365, Teams, mobile devices and common business applications. Confident working with ticketing systems and maintaining accurate incident/request records. Experience setting up laptops, mobiles ...