3 of 3 Contract Service Delivery Jobs in Oxfordshire

note there are multiple positions in Southampton and Oxfordshire . Duties will include: Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems Ensure the EUD Senior Engineer … aware of any changes required to documentation and knowledge articles Support the schedule of moves, projects, events and tech provides providing a proactive service Identify any service improvements within the EUD service delivery highlighting to EUD Senior Engineers You must have: Experience with a previous large ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Continuous Improvement: Identify improvement opportunities ...

contribute to a mission-critical programme, supporting the development of a new enterprise-wide data foundation that will enable better decision-making and service delivery for colleagues and stakeholders across the UK. Your new role As a Data Analyst, you will play a key role in shaping ...