driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows 10, smartphones, laptops, and desktops. Experience in resolving incidents, requests More ❯
driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows 10, smartphones, laptops, and desktops. Experience in resolving incidents, requests More ❯
support for a multitude of applications from different vendors used by the business including (but are not limited to) Midland HR, SAP, Atlassian, Salesforce, ServiceNow and many others. · Take ownership of application related support incidents and resolve them in a timely fashion to ensure the maximum levels of productivity and More ❯
