IT Helpdesk
- Hiring Organisation
- Interaction Recruitment
- Location
- Peterborough, Yaxley, Cambridgeshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £14.00 - £18.00/hour
related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through various communication channels (phone, email, ticketing system). Troubleshoot and resolve hardware and software issues for computer systems, printers, mobile devices, and other peripherals. Provide technical assistance for software applications and recommend solutions … permissions based on company policies and security protocols. Assist with onboarding and offboarding processes for employees, ensuring proper access to IT resources. Software and System Configuration: Install, configure, and update software applications on desktops and laptops. Perform system updates, patches, and software upgrades as required. Network and Connectivity ...