3 of 3 Contract Social Skills Jobs in Peterborough

complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer … needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal and written communication skills Ability to meet and exceed targets A proactive attitude, comfortable working both independently and in a team Excellent multitasking and organisational skills Sharp attention ...

your IT career. Please note that it is essential for you to have a driving license and own a vehicle for this role. REQUIRED SKILLS: - - Active … Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written and verbal) Strong communication and customer service skills Previous call centre experience beneficial but not essential Organised and methodical approach to work Previous IT support experience beneficial ...