3 of 3 Contract Social Skills Jobs in Peterborough

complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer … needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal and written communication skills Ability to meet and exceed targets A proactive attitude, comfortable working both independently and in a team Excellent multitasking and organisational skills Sharp attention ...

search experiences Strong working knowledge of GA4 and Google Search Console Confidence working with structured data, canonicalisation, robots, rules and internal linking Clear communication skills and the ability to work well with different teams A proactive, organised approach and the confidence to work independently when needed Experience with BrightEdge ...

data/schema , internal linking and index management Comfortable working cross-functionally with product, marketing and developers A hands-on, proactive approach with clear communication skills Nice to have (but not essential): Experience with BrightEdge or similar SEO tools Exposure to Generative/AI search optimisation Google ...