3 of 3 Contract JIRA Jobs in Portsmouth

software design patterns Agile Development Processes CI/CD delivery techniques Source code management (we use GIT) Use of Issue tracking systems (such as Jira) UML/SysML using Enterprise Architect or similar Ability to self-motivate and to work well within a team environment. Ability to promote innovation ...

Experience in secure or regulated environments. * Experience implementing data exchange solutions across security domains or controlled information environments. * Familiarity with service management tools (e.g. Jira, Confluence). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ...

responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving issues where possible. Escalate incidents to resolver groups following defined workflows. Maintain accurate and clear records … using the knowledge base. Essential Experience in a Service Desk Analyst position. Working knowledge of ITIL processes (Incident, Request, Service Desk). Experience with Jira Service Management or similar ITSM tooling. Experience using Confluence Excellent communication and customer-service skills. Strong problem-solving and triage ability in line with ...