Retail IT Service Desk Analyst (1st Line)
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £15 - £16/hour
About the Role: Are you an energetic IT Support professional with a passion for high-touch customer service? We are looking for a proactive Retail IT Service Desk Analyst (1st Line) to join our client team based in Portsmouth. In this role, you will be the primary … plus). * Networking Basics: Understanding of corporate and in-store networking concepts (Wi-Fi access points, DHCP, LAN/WAN troubleshooting). * Service Mindset: Calm under pressure, empathetic communicator, and skilled at translating technical jargon into clear steps for store staff. * Flexibility: Willingness to work retail shift patterns (including ...