3 of 3 Contract ITIL Jobs in Preston

lifecycle, severity classifications and escalation processes Strong supplier/stakeholder coordination and reporting skills Experience within SIAM or multi-supplier environments is highly desirable ITIL Incident Management knowledge would be beneficial Government, defence or regulated-sector experience is advantageous Active SC clearance is essential Please note: This ...

strong customer relationships, improving service performance and taking ownership when challenges arise? Previous experience: Do you hold current SC Clearance? Do you hold an ITIL Foundation qualification (or higher)? Can you evidence Level 1 & 2 technical assistance in a Service Desk/Walk Up Tech Bar/L2 Technical Support ...

Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold high standards of customer service and comply strictly with ITIL and service management principles. Core Qualifications & Technical Requirements: Demonstrated background operating in a 3rd Line Support or SME capacity. In-depth technical knowledge of Citrix … specifically Windows 10 and Windows 11. Experience with virtualization and endpoint operational platforms such as VMware, Hyper-V, XenServer, and Ivanti. Strong grounding in ITIL frameworks and enterprise IT support methodologies. Desirable: Working knowledge of the UK Secure Paradox solution (Becrypt). Desirable: Exposure to analytics platforms like SysTrack ...