e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). If this looks like something that could be suitable please don't hesitate More ❯
e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). If this looks like something that could be suitable please don't hesitate More ❯
contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - 80 to 100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working … and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills … e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯
contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills: + SC Cleared + ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. · Coordinate service onboarding and transition, working … and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. · Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. · Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. · Familiarity with business systems, identity management, and secure service principles. · Strong communication skills … e.g. Power Automate). · Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. · Awareness of agile delivery practices and DevOps principles. · Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). · Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯
and contributing to a positive delivery culture. What You'll Bring: Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills … e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from More ❯
Reading, Berkshire, United Kingdom Hybrid/Remote Options
Trust In Soda
services from day one. Key Skills Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. Experience working with system integrators (preferably Oracle) and coordinating across … business and IT teams. Excellent stakeholder management, communication, and leadership skills. Strong understanding of HR and Payroll processes and their business criticality. Desirable Skills ITIL v3/v4 certification. Background in Oracle EBS ERP modules. Familiarity with cloud operations, SaaS service models, and vendor management. More ❯
Reading, Oxfordshire, United Kingdom Hybrid/Remote Options
Syntax Consultancy Ltd
and experience: Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests. A strong understanding of Change Management principles is a must i.e. ITIL or similar. Involving Critical National Infrastructure (CNI) and secure Government environments. Log, track, and prioritize Changes , ensuring accurate impact assessments, risk evaluations, and necessary approvals. the ability to identify and … manage risks to ensure smooth deployment of changes in the live environment. Continuously improve processes for simplified Change management. Communicate planned Changes to affected customers and stakeholders. Desirable: ITIL v4 Foundation certification. More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
Syntax Consultancy Limited
and experience: Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests. A strong understanding of Change Management principles is a must i.e. ITIL or similar. Involving Critical National Infrastructure (CNI) and secure Government environments. Log, track, and prioritize Changes , ensuring accurate impact assessments, risk evaluations, and necessary approvals. the ability to identify and … manage risks to ensure smooth deployment of changes in the live environment. Continuously improve processes for simplified Change management. Communicate planned Changes to affected customers and stakeholders. Desirable: ITIL v4 Foundation certification. More ❯
to be successful in the position: Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs. Strong background in IT Service Management (ITIL) and service transition disciplines. Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence. ITIL v3/v4 certification. Should this position be of More ❯