2 of 2 Contract Line Management Jobs in Reading

benefits, contract amendments, and leavers Supporting ongoing transformation, immigration processes, and HR project work Acting as a key point of contact for employees and line managers Helping to document workflows and improve HR processes Partnering with the wider UK HR team and HR Director Supporting local HR contacts ...

take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point for queries and ensuring the team are well supported, and well-equipped to offer excellent … Support team, ensuring incidents and service requests are handled efficiently and professionally Maintain and develop ITSM processes (incidents, service requests, problems, and change management) Manage service desk workload, prioritisation, and resource allocation Occasionally attend the London School of Architecture (Dalston) site for support, auditing and projects Our main requirements ...