Service Desk Analyst
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £230/day Inside IR35 (Umbrella Company)
email, and ticketing systems Troubleshoot and resolve desktop, application, and network issues Manage user accounts, permissions, and access requests in Active Directory Support Microsoft 365 (Outlook, Teams, SharePoint) Log, prioritise, and resolve incidents in line with SLAs Escalate complex issues to 3rd line teams where required Assist with onboarding ...