Senior Project Manager / Delivery Lead OFS and CX
Reading, Berkshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Lorien
End-to-end delivery ownership of Oracle OFS and Oracle CX projects, across both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of … operational and customer-facing teams are fully prepared to adopt and embed new processes and technology solutions. Key Skills & Experience Experience delivering Oracle OFS projects or equivalent field service management systems. Experience to Oracle CX (Customer Experience) solutions is highly desirable, with an understanding of customer service, case management, and digital engagement processes. Strong understanding of field operations … and the integration of business processes with technology solutions. Experience in stakeholder management across operational business units and IT functions. Proficient in project delivery frameworks including Agile, Waterfall, and Hybrid methodologies. Should this position be of interest please submit your CV and I will be in contact as required. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting More ❯
Employment Type: Contractor
Rate: £575 - £617 per day
Posted: