2 of 2 Contract Service Delivery Jobs in Reading

Field Service Delivery Lead Rate: £490 Per Day Inside IR35 | 26 weeks+ (likely extension) Location: Reading (Hybrid - 2 days/week in office, travel as needed) Start: ASAP | Driver's check required Key Responsibilities: Lead technical delivery for a new Field Management System (engineer scheduling, installs, home checks) Ensure solution designs and third-party low-level designs … first point of contact for technical issues, escalating only when necessary Challenge third-party approaches, drive best practice, and push back when needed Essential Skills & Experience: Hands-on technical delivery in enterprise IT environments (ideally telecoms or field services) Strong background in system testing, IT support, and troubleshooting Experience with enterprise architecture and solution design best practices Able to … and ORT Confident communicator, able to influence and challenge third parties Not a project manager role, looking for a senior technical specialist or technical lead who enjoys hands-on delivery and technical problem-solving. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯

A highly successful and rapidly growing company based in Twyford is looking for a Service Desk Administrator to join their team. This initially on a 3 month contract with the possibility of extension to 6 months or longer. The Service Desk Administrator will be responsible for supporting customers via incoming calls and ensuring engineers are scheduled to resolve … the problems that arise. This is a brilliant opportunity to join an established team and develop skills within Service Desk Delivery. Main Responsibilities: Receive incoming calls from customers and logging accurate information Scheduling engineers to ensure timely resolution for the customer Manage and coordinate the ordering of parts whilst adhering to SLA's Arrange collections from customer sites and … coordinating with engineers and/or external providers Regularly update customers on progress of repairs/tickets or bookings Skills and Experience Required: Previous experience in Service Delivery is essential Excellent communication skills both written and verbal with an eye for detail and accuracy The ability to work in a fast paced environment whilst maintaining strong organisation skills More ❯