ICT Support Engineer
- Hiring Organisation
- Harvey Nash Plc
- Location
- Renfrewshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 150 - 175 Daily
basic second-line support in a telephony-based helpdesk environment. Log, diagnose and resolve ICT incidents, problems and service requests. Support users with Windows Operating Systems, including Windows 11, Windows Server 2016 and Windows Server 2019. Perform printer administration and troubleshooting, including connecting users to network … Skills & Experience Proven experience in a helpdesk or customer support role, directly resolving ICT issues via phone or service desk systems. Strong knowledge of Windows Operating Systems and Microsoft technologies. Experience with printer configuration, troubleshooting and network printer setup. Experience with basic user account administration (Active Directory or similar ...