Service Delivery Manager - DV Cleared
- Hiring Organisation
- Matchtech
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
profit performance. Lead service reviews, maintain project trackers and registers, provide accurate reporting and manage escalations where required. Establish and manage customer-facing change management processes, chair Change Advisory Boards and coordinate with asset, configuration management and technical publications teams. Job Requirements: Current DV clearance and the ability … work within a highly regulated defence and security environment. Experience in service delivery management, IT service management or a similar customer-facing operational role. Strong understanding of incident, request, problem, change and configuration management processes. Experience using ITSM tools to record, monitor and report on service performance. ...