an enterprise technology environment. Ability to communicate clearly and concisely, both orally and in writing. Prepare and present meetings at stand-ups. Awareness of authentication technologies, such as MicrosoftActiveDirectory, Microsoft Azure ActiveDirectory, Microsoft Authenticator and SSO/MFA. Ability to handle customer queries and complaints with empathy. Ability to More ❯
for recycling or repurposing. Manage asset tracking and device status updates following company and vendor procedures. Prepare devices for return to HP by removing BIOS passwords, delisting from ActiveDirectory and SCCM, updating CMDB records, and ensuring proper packaging with accessories. Travel to various sites to support deployment activities and maintain strong user engagement. Collaborate closely … device status, and user feedback to aid continuous improvement. As a suitable Desktop Engineer, you will have: Solid experience supporting Windows 10 and Windows 11 environments. Familiarity with ActiveDirectory, SCCM, and CMDB tools like Assyst. Strong communication skills to effectively assist users and work with project teams. Ability to manage multiple deployment sites and work More ❯
ICT infrastructure support, including cloud, security, telephony, WAN/LAN, and remote access. - Strong understanding of ICT automation tools and network security. - Experience with identity management systems (e.g. ActiveDirectory, Azure AD, Radius). Essential Personal Qualities: - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Montash
Maintain a unified helpdesk with agreed SLAs, monitor service levels & report to leadership Required Experience Qualification in a related IT discipline at degree level In depth knowledge of; MicrosoftActiveDirectory, Office365, Networking (switching and firewalls), Server hardware & Storage, Backup Technologies, Virtualisation Demonstrable experience of leadership roles & service desk or helpdesk management Expertise in budget management More ❯