2 of 2 Contract Apple iOS Jobs in Scotland

Italian Speaking IT Helpdesk Analyst

Hiring Organisation
Harvey Nash Plc
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
logging, prioritisation, categorisation and working to SLAs Confident supporting Windows 11 end users (everyday troubleshooting and fixes) Working knowledge of MacOS and mobile devices (iOS/Android) for user support Exposure to Citrix desktops/applications (access, session and performance basics) User administration experience (account access issues, password/ ...

Service Desk Analyst (Italian Speaker)

Hiring Organisation
eTeam Workforce Limited
Location
Livingston, West Lothian, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Experience with ITSM/ticketing systems, logging incidents and managing SLAs. Experience supporting Windows 11 end users. Working knowledge of MacOS and mobile devices (iOS/Android). Exposure to Citrix desktops and applications. Experience with user administration (password resets, MFA guidance, account access issues). Strong structured troubleshooting … year of IT Service Desk experience. Ideally 3-4 years in a similar Service Desk or IT Support role. Technology Environment: Windows 11 MacOS iOS/Android devices Citrix desktops and applications Microsoft 365 ITSM ticketing systems Additional Information: The role does not involve AI integration, but candidates will ...