2 of 2 Contract Customer Engagement Jobs in Scotland

large-scale CRM projects, preferably Microsoft Dynamics 365. Proficient in Azure DevOps for test case management and defect tracking. Deep understanding of Dynamics 365 Customer Engagement modules and associated business processes. Excellent communication and stakeholder management skills, from end users to senior leadership. Hands-on and detail-oriented … while capable of maintaining a strategic view of testing across the programme. Comfortable working in a hybrid model, with frequent on-site engagement in Edinburgh. Confident in managing vendors and external implementation partners. If the above details appeal to you, PLEASE APPLY NOW to be considered. Our client works More ❯

automating business processes, and ensuring technical governance and security standards are met. By leveraging Microsoft 365 tools, the job aims to enhance productivity, improve customer engagement, and support the strategic direction of the organization. The position requires collaboration with various departments to deliver comprehensive solutions that meet business … of Microsoft solutions, particularly those impacting the SharePoint ecosystem. Design and deliver automation solutions for business processes, leveraging Microsoft 365 tools and capabilities. Business Engagement and data analysis - Build and present conceptual and functional prototypes for stakeholder evaluation and feedback. Create and maintain comprehensive documentation including technical requirements, design More ❯