Service designer
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, City of Edinburgh, United Kingdom
- Employment Type
- Contract
Service Designer: Colleague Experience & CRM Transformation Duration: 6 months, with potential for extension Location: Edinburgh, 2 days per week onsite Role Summary Experienced Service Designer required to support a large-scale transformation programme focused on improving colleague experience, operational processes and CRM-related systems. The successful candidate will combine strong … sessions. Develop service concepts and practical recommendations that can be implemented within a complex organisational environment. Essential Experience Strong commercial experience as a Service Designer/Design Consultant. Proven experience delivering service design within complex transformation programmes. Experience working across colleague/employee experience and operational transformation. Strong understanding ...