1 of 1 Contract Digital Transformation Programme Jobs in Scotland

processes. They will ensure that user insights drive the design and development of the new cloud-hosted system, enabling a seamless and efficient experience that aligns with the Digital Scotland Service Standard. Key Responsibilities: Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. Use a variety of research methods, including … development of personas, user journeys, and scenarios. Provide expertise in accessibility and inclusivity to ensure all users are considered. Key Skills and Experience: Experience conducting user research in digital transformation projects. Strong knowledge of qualitative and quantitative research methods. Familiarity with Digital Scotland Service Standard and its application in government projects. More ❯