Glasgow, Glasgow City, City of Glasgow, United Kingdom
Uniting People
legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disasterrecovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Uniting People
Legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disasterrecovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration More ❯
Legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disasterrecovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration More ❯
tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disasterrecovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected More ❯
architecture artifacts with sufficient implementation details so that the blueprint and/or topology becomes an integral part of 'as built' documentation to guide production readiness, production operation, and disaster recovery. Mature architectural governance by participating as an active member of the Solution Review Board, ensuring architectures and design align with IT standards, maximizes technology reuse and supports technology More ❯
