IT Service Desk Manager
Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Lorien
KPIs and SLAs, and ensuring the team delivers a seamless IT support experience to all users. Key responsibilities of the IT Service Desk Manager role include: Conducting a comprehensive gap analysis of the current service desk and providing recommendations for improvement Reviewing and optimising the company's ITSM tool and processes to enhance efficiency Developing and implementing effective More ❯
Employment Type: Contractor
Rate: £194 - £195 per day
Posted: